IMPORTANT HOLIDAY NOTES
We recommend that you take the time to read this information.
TRAVEL DOCUMENTS
PASSPORTS & VISAS
TRAVEL INSURANCE
TRANSPORT
PASSENGERS WITH SPECIAL NEEDS
MALTA CONTACT
TICKETS & E-TICKETS
TICKET COLLECTION
FLIGHT RECONFIRMATION
LUGGAGE
AIRPORT SECURITY
AIRLINE CHECK-IN
CURRENCY & CREDIT CARDS
TIME DIFFERENCE
ELECTRICITY
HEALTH
USEFUL TELEPHONE NUMBERS
SELF CATERING
MALTA PUBLIC HOLIDAYS
WORLD HERITAGE SITES
MALTA MUSEUMS
GOZO MUSEUMS
MEGALITHIC TEMPLES
MALTA -7000 YEARS OF HISTORY
AIRPORT PARKING & LOUNGES
TRAVEL DOCUMENTS
Unfortunately, in some instances, it has been necessary for airlines to adjust schedules. Obviously, changes have been kept to an absolute minimum and most of our flights have not been materially affected. However, carefully check your travel documents for your final flight details. Make certain all details are accurate. First name, second initial (if applicable) and surname must match your passport. Do call us immediately if you find any errors. Do look after your flight documents, airlines may make a charge to replace lost or damaged tickets/boarding cards.
We check-in all passengers travelling with Ryanair and print and send the boarding cards; if you have not received them 7 days prior to departure please contact the office so another copy can be sent. Failure to present a valid boarding card at the airport may result in you being unable to travel or incurring a Boarding Card Re-issue Fee.
PASSPORTS & VISAS Confirm your passport is valid. It is the passenger's responsibility to ensure they comply with Governmental travel requirements. No Visa is required for British nationals, staying in Malta or Gozo, for less than three months. If you are uncertain about passport or Visa requirements, call the Home Office or Maltese High Commission.
TRAVEL INSURANCE Check you are properly insured -it is essential! If you have insured through us, your confirmation invoice will show a charge for insurance. Refer to our booking conditions and your policy document for important information. Ensure you take the policy with you when you travel.
TRANSPORT TO YOUR ACCOMMODATION AND MALTA AIRPORT All package holiday clients will be met on arrival in Malta and transport will be arranged by coach or mini bus to and from your holiday accommodation – this service is free of charge and may involve multiple pick ups and drop offs. Please note, baby seats not supplied unless requested prior to travel.
A designated driver will be waiting for you in the arrivals hall holding a Chevron placard. Your arrival is manifested, if you are approached by anyone claiming to be your transfer driver, do ask for identification and proof, if you are uncertain, to avoid unauthorised taxi drivers who will make a charge for the transfer journey.
GOZO By ferry -you will be transferred from Malta International Airport to the ferry departure point at Cirkewwa. We allow 2 hours from the airport arrival lounge to your arrival in Gozo. A driver will be waiting to transfer you to your accommodation in Gozo once you get off the ferry. Tickets for the crossing are included in your holiday cost. It is important that you do not delay your journey to Gozo as we cannot guarantee that your transfer will be available for late arrivals.
PASSENGERS WITH SPECIAL NEEDS To ensure the enjoyment of your holiday, any passengers with special needs are strongly advised to inform us of any individual requirements before travelling. You can view 'passengers with special needs' information at: www.chevron.co.uk/malta/passengers-special-needs.asp .
We cannot be held responsible if you do not inform us about any special needs that may influence your holiday.
MALTA CONTACT Robert Arrigo & Son Ltd, 48 Main Street, Sliema, Malta. Should you have a query or encounter a problem, call our reps: Tel: Daytime: 80073713, 23285000 or 23285174 - Tel: Evenings/Weekends/Holidays: 7949 2725 or 9956 9261(urgent problems only).
TICKETS & E-TICKETS Tickets are issued for Air Malta flights departing from Bristol, Cardiff, Exeter, Newcastle & Norwich. Most other departure airports operate with E-tickets. E-tickets are issued at the Check-in desk. All clients with tickets should report directly to the Check-in desk. Ryan Air passengers will receive boarding cards from us prior to departure and they should proceed directly to the baggage drop off point.
TICKET COLLECTION/TICKET ON DEPARTURE If a ticket on departure (TOD) has been arranged do please contact us for the collection details.
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LUGGAGE It will help our representatives to identify you at the airport if you use the enclosed Chevron luggage labels. Your baggage is your responsibility until you have checked in at the airport. Do not place valuables, such as cameras, jewellery, mobile phones or cash in checked baggage that will be carried in the aircraft hold. Any subsequent damage or loss discovered on collection should be reported to an airline representative and a Property Irregularity Report obtained whilst at the airport. If you come across a delay collecting your luggage, do please try to get a message to the driver waiting for you in the arrival lounge, as they are unable to enter the baggage hall and other passengers cannot be kept waiting indefinitely. If this is not done they will be unable to arrange alternative transport for you and you will be responsible to make your own way to the hotel. In addition to your personal luggage allowance you may carry one piece of hand luggage on board the aircraft.
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Airline
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Flight
Code
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Luggage allowance
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Hand Luggage
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Other
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Air Malta
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KM
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20kg per person (30kg if club class)
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1 piece - 10kg per person (20cmx40cmx55cm)
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10kg for infants
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Easy Jet
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EZY
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20kg per person
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1 piece (56cmx45cmx25cm)
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0kg for infants (pushchairs,prams & travel cots - no fee, must be collapsible)
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Ryanair
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FR
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15kg per person
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1 piece - 10kg per person (55cmx40cmx20cm)
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0kg for infants (1 fully collapsible pushchair per infant)
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Thomson Fly
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TOM / BY
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20kg per person
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1 piece - 5kg per person (55cmx40cmx20cm)
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10kg for infants (collapsible pushchairs & buggies can be taken in addition to parents allowance)
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First Choice Airways
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FCA
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20kg per person
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1 piece - 5kg per person (55cmx40cmx20cm)
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10kg for infants (collapsible pushchairs & buggies can be taken in addition to parents allowance)
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Thomas Cook
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TCX
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20kg per person
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1 piece - 5kg per person (43cmx28cmx23cm)
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0kg for infants (collapsible pushchairs & buggies can be taken in addition to parents allowance
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* Airlines may charge extra if you check in more than one luggage piece per person.
* Air Malta - pooling is allowed if travelling on same flight and destination, pax to present themselves together at check-in.
* Please note: Air Malta no longer have an option for passengers to request special meals in Economy class and will stop serving inflight meals in the near future.
* Ryanair - no pooling is allowed/ additional infant equipment may be carried in addition to your personal checked baggage allowance.
* All airlines - Handbags/laptop computers are considered as your one piece of hand luggage allowance
* Some airlines allow an additional allowance to be purchased prior to travel, contact us for details.
Please note: These details are based on available information at the time of publication, sometimes produced months in advance. Care has been taken to ensure accuracy; however, errors and changes may occur.
We therefore strongly advise all clients to check airline websites for the most up to date information.
Chevron Air Holidays cannot be held responsible for clients who fail to ensure that they are adequately informed.
AIRPORT SECURITY The best personal security is to pack your own bags and never let them out of your sight until you have checked them in at the airport. That way, you will know what is in them. Never agree to carry packages for other people or check in someone else's bags. Ensure that the baggage you are checking-in is securely locked. Do not take sharp or pointed objects into the aircraft cabin. The European Union has adopted new security rules that will allow a restricted amount of liquids within hand baggage through security search points as long as specific restrictions can be met. Passengers are asked to arrive at the airport in good time to allow for changes in any new security rules.
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AIRLINE CHECK-IN Please allow plenty of time to travel to the airport, in case of delays by road or public transport. You should check in at your departure airport two hours prior to the scheduled time of your flight departure. Wheelchair assistance must be requested no later than 72 hours prior to departure. Smoking will not be permitted on any flights operating between the UK and Malta.
MALTA INFORMATION
CURRENCY & CREDIT CARDS The currency is Euros. Credit & Debit cards are accepted by most retailers. It is advisable to take some Euros, especially if you are using the ferry transfer to Gozo.
TIME DIFFERENCE Malta and Gozo are on Central European Time which is 1 hour ahead of GMT in winter and 2 hours ahead between the last Sunday in March and the last Sunday in October.
ELECTRICITY The electric supply is 240 volts, same as the UK. British sockets may be used.
HEALTH Malta has an excellent health service. Hospitals are modern and supported by a regional network of health centres. At the time of print, no vaccinations are required to enter the Islands. If you are on medication, ensure you take an adequate supply plus a prescription. Smoking in Public Places Regulations are in force in Malta restricting where smoking is permitted - such as most indoor public areas and public transpor t .
FLIGHT RECONFIRMATION Please remember to re-confirm your flight, within four days of your arrival to Malta. This can normally be done by contacting our local representatives.
USEFUL TELEPHONE NUMBERS To telephone the UK from Malta, dial 00 44 followed by the number, omitting the first zero. The Malta Direct Dialling Code is 356.
Ambulance 112: Consumer Protection 21250221: Directory Enquiries 1182: Directory Enquiries (Go Mobile) 1187: Directory Enquiries (Vodafone) 1189: Emergency 112: Emergency Rescue by Helicopter 21244371: Emergency Rescue by Patrol Boat 21238797: Fire Brigade 112: Flight Enquiries 21249600: Government Information Service 153: Gozo Channel Co. Ltd 21556114: Hospital / Gozo 21561600: Hospital / Malta 25450000: Lost Property 21224781: Overseas Operator 1152: Police 21224001: Time Check 195: Weather Forecast 50043848.
SELF CATERING Food packs are not supplied at your accommodation unless pre booked for certain properties. It is advisable to take your own towels on self catering holidays.
MALTA PUBLIC HOLIDAYS 1st January -New Year's Day: 10th February -St. Paul's Shipwreck : 19th March -St. Joseph 31st March -Freedom Day: Mar/Apr (date changes) -Good Friday: 1st May -Labour Day: 7th June - Sette Giugno: 29th June -Saint Peter and Saint Paul (Mnarja): 15th August -The Assumption (Santa Marija): 8th September -Our Lady of Victories: 21st September - Independence Day: 8th December -The Immaculate Conception: 13th December -Republic Day: 25th December -Christmas Day.
WORLD HERITAGE SITES The Maltese Islands have three sites inscribed on the UNESCO World Heritage List: the City of Valletta, the Megalithic Temples and the Hal Saflieni Hypogeum.
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MALTA MUSEUMS
National Museum of Archaeology -Valletta
Fine Arts Museum -Valletta
War Museum -Valletta
Palace Armoury -Valletta
Casa Rocca Piccola –Valletta
St. John's Co-Cathedral, Museum and Oratory – Valletta
Grandmasters'Palace -Valletta
Manoel Theatre -Valletta
Toy Museum- Valletta
Maritime Museum -Vittoriosa
Inquisitor's Palace -Vittoriosa
Malta at War Museum – Vittoriosa
Natural History Museum –Mdina
Cathedral Museum –Mdina
Palazzo Falson – Mdina
Museum of Roman Antiquities -Rabat
St. Paul's Catacombs –Rabat
Aviation Museum -Ta’ Qali
Ghar Dalam Cave and museum -Birzebbuga
Tarxien Temples -Tarxien
Hagar Qim and Mnajdra Temples -near Qrendi
Palazzo Parisio -Naxxar
Malta Classic Car Museum - Qawra
Hal Saflieni Hypogeum -Paola
GOZO MUSEUMS
Cathedral Museum – Citadel, Victoria
Folklore Museum – Citadel, Victoria
Museum of Archaeology – Citadel, Victoria
The Old Prison – Citadel, Victoria
Natural Science Museum – Citadel, Victoria
Folklore Museum - Gharb
Maritime Museum -Nadur
Museum of Toys - Xaghra
Ta' Kola Windmill -Xaghra
MEGALITHIC TEMPLES OF MALTA & GOZO
Ggantija Temples - Xaghra
Hagar Qim Temples – Qrendi
Mnajdra Temples - Qrendi
Skorba Temples – Mgarr
Ta' Hagrat Temples - Mgarr
Tarxien Temples - Tarxien
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MALTA -7000 YEARS OF HISTORY
5000 BC: First known inhabitants come from Sicily.
4000 - 3000 BC: The megalithic temples are built.
700 - 218 BC: Phoenician and Carthaginian periods.
218 BC: Malta forms part of the Roman Republic.
60 AD: St. Paul is shipwrecked on the island and preaches Christianity.
395 -870: Byzantine rule.
870: The Arab invasion.
1090 -1530: Norman, Swabian, Angevin and Aragonese rule.
1530: Charles V cedes the island of Malta to the order of St. John of Jerusalem.
1565: The Great Siege: the Ottomans attack the islands. They are defeated by the
knights. Ottoman expansion in the Mediterranean is halted.
1566 -1571: The building of Valletta, the new capital.
17th Century: Malta under the Order of St. John. The island prospers.
1798: Napoleon Bonaparte stops here on his way to Egypt and the Order capitulates.
1800 -1964: Malta becomes a British colony. 164 years of British rule.
1940 -1942: Malta plays a key role in the Second World War. It is constantly attacked,
but never defeated.
1947: Internal self-government is restored. Administration in the hands of a Governor
General.
1964: Malta gains independence.
1974: Malta becomes a Republic. The first Maltese President takes office.
2004: Malta becomes a member of the European Union.
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AIRPORT PARKING & LOUNGES
APH CAR PARKING -offer a wide range of car parks at many UK airports. By pre booking your airport parking you could save up to 25% based upon on gate prices payable at the airport car park on the day of travel. APH also offers: off-airport parking for excellent value on-airport parking for convenience; Meet and Greet Service for even greater convenience; Executive airport lounges from only £16.50pp, with drinks and snacks included; Airport hotels, stay the night before you fly and start your holiday refreshed and relaxed.
To get a quote or to book one of the services available from APH visit:
www.aph.com/chevron or call 0870 737 7671 and quote 'CAH'
MALTA INTERNATIONAL AIRPORT End your holiday in style in the La Valette Club Lounge. At £22pp you may take advantage of the comfort, free beverages, snacks, magazines and newspapers; make use of telephone and fax facilities for a small charge. Please show a copy of your confirmation invoice to gain access to the lounge.
We are unable to book these services within 3 working days of departure. There is no refund for cancellations made 36 hours within the departure date & for no shows.
Note: All prices are subject to change, you will be advised at the time of booking should this be the case. Some UK airport lounges do not accept children under 12 years.
We do hope you’ll enjoy your Malta and/or Gozo holiday with Chevron Air Holidays