The Maltese airport ranked fifth out of a total 75 European airports surveyed, the Airports Council International (ACI) said.
The airport got an overall passenger satisfaction score of 4.17 on a scale from one (poor) to five (excellent).
Malta’s overall score has remained in line with previous results.
This year saw 285 airports worldwide surveyed, an increase of 37 from last year, including 16 from Europe.
Airports Council International (ACI) is the only global trade representative of airports. A non-profit organization, its prime purpose is to represent the interests of airports and promote professional excellence in airport management and operations.
Airport Service Quality (ASQ) which has won industry recognition as a world class benchmarking programme counts over 285 airports participating in the programme.
Based on the cumulative results of individual ASQ passenger satisfaction surveys, which are completed every month of the year, the programme has been scientifically designed to ensure statistical accuracy.