Can I amend my chosen hotel or dates of departure?
Amendments can be made to hotels and dates of departures. We do require amendment requests in writing from the party leader on the booking. Amendments can be sent to us via email or post. Please note that we may be unable to amend your booking 7 days or less prior to departure.
How do I add insurance?
Insurance can be added over the phone as we must go through the insurance summary and ensure you are eligible to take out our insurance. It is possible to add it to an existing booking; however, as it is regarded as an amendment, we would need it in writing from the party leader.
How can I add speedy/priority boarding?
Simply email or send us a letter and we will add it on with the airline, and call you to take payment.
Is it possible to reserve seating?
Some airlines allow reserve seating; please contact our reservations team who shall find out if it's possible and the charge to do so. If you are travelling with children on a Ryanair flight, your booking will automatically include the cost of pre-booked seats for all passengers, as will all Ryanair bookings made on or after 16th May 2018, however there may be an additional charge if you wish to change the randomly allocated seat. Please read the airline’s seating policy prior to booking to ensure the seats you select are suitable for you.
Can I book extra luggage?
Extra luggage can be arranged. As it varies from airline to airline, please mention this at the time of booking. Alternatively, if you have already booked a holiday, please send us a quick email or contact us with your required additional weight and we shall contact the airline to find out the additional charge.
How do I cancel my booking & what are the cancelation charges?
We would require this in writing from the party leader, the cancelation charges can be viewed via the essentials page on our website. Please click here
to view our terms and conditions.